Brand Ascension

Elevating Conscious Branding in Business

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  • Meet Suzanne
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PART 2: The Real Value of a Brand Advocate!

July 15, 2019 By The Brand Ascension Group

Build and leverage advocates for your brand to boost sales exponentially! In Part 1 of this post we shared what a brand advocate is and that is someone who will go to great lengths to promote your business in both online and offline networks. We also showed that by increasing brand advocates, your business can …Read the full article…

Filed Under: Brand Advocacy, Brand Culture, Customer Experience Tagged With: Brand Evangelists

PART 1: The Real Value of a Brand Advocate!

July 8, 2019 By The Brand Ascension Group

Build and leverage advocates for your brand to boost sales exponentially! Are you a brand advocate? Are you someone that will go to great lengths to let others know how much you love a particular brand? Do you tell your friends and family, your colleagues and business associates, and even people you just met? Many …Read the full article…

Filed Under: Brand Advocacy, Brand Culture, Customer Experience Tagged With: Customer Evangelists, Employee Evangelists

CUSTOMER SERVICE MISHAPS – DO YOU HAVE A PROCESS FOR QUICK RECOVERY?

January 28, 2019 By The Brand Ascension Group

Service recovery is a big issue for many businesses. Service mishaps happen all the time, but how often do they happen in your business? Are you keeping track? When it does happen, you can’t mess around. Your employees need to be empowered to recover as quickly as possible, show the customer you care and make …Read the full article…

Filed Under: brand building, Brand Culture, Brand Definition, Customer Service, Internal Branding, Organizational Values Tagged With: brand culture, Customer Service, Internal Branding, Organizational Style, Organizational Values

PART B: Authentic Brands Live Their Story! Does Yours?

October 22, 2018 By The Brand Ascension Group

A powerful brand story, when executed well—builds trust, connection, and loyalty with your audience. In Part A of this post, we talked about authentic brands and how they live and breathe their story and how it’s reflected in their core essence—what they stand for and how they show up. You trust their story because you …Read the full article…

Filed Under: brand building, Brand Culture, Brand Definition, Internal Branding, Organizational Values Tagged With: brand culture, Brand Definition, Brand Stories, business branding, Business Performance, Corporate Values, Organizational Values, small business branding

PART A: Authentic Brands Live Their Story! Does Yours?

October 15, 2018 By The Brand Ascension Group

A powerful brand story, when executed well—builds trust, connection, and loyalty with your audience. Does your brand have a story? You know—a story that’s captivating and inspiring; has real meaning and comes from the heart of what you’re all about as a brand. It’s a story your employees believe in. They stand behind it through …Read the full article…

Filed Under: brand building, Brand Culture, Brand Definition, Internal Branding Tagged With: brand building, brand culture, Brand Definition, Brand Stories, Internal Branding, small business branding

DARE TO BE YOUR OWN BRAND!

August 7, 2018 By The Brand Ascension Group

Overcome the Common Stumbling Blocks to Executing a Winning Personal Brand Strategy

Filed Under: brand building, Brand Definition, Personal Branding Tagged With: brand building, Personal Branding

Return on Social Engagement

March 4, 2011 By The Brand Ascension Group

Social media has changed the way we think about our businesses and the way we do business. It’s changed the way we engage and interact personally. When I think about how long it took for me to warm up to it (i.e., get onboard with Facebook, learn how Twitter works and figure out the numerous features and opportunities generated through LinkedIn), it’s inconceivable to think of life without it now.

Social media is not only shifting the way we interact, but also what we’ve come to expect, the decisions we make and how we create meaningful dialogue with one another. Organizations are hopefully asking the questions of not only what, but also where, when, who and why they should use social media as a brand building strategy.

Filed Under: Brand Advocacy, Customer Experience, Social Engagement, Social Media, Uncategorized

What Ever Happened to Good Ole ‘Common Courtesy’ in Business?

August 9, 2010 By The Brand Ascension Group

Just recently I was shopping satellite television providers. It seems like every time I turn around, I’m getting tagged for some additional (hidden) cost with my current provider—which by the way, I have been loyal to for 8 years. And yep, regardless of that loyalty, they keep inching up my monthly fees and before you know …Read the full article…

Filed Under: Business Practices, Corporate Values, Customer Experience, Customer Service Tagged With: Business Practices, Customer Experience, Customer Service, Organizational Values

Goldman Sachs – A Risky Practice for the Brand?

April 19, 2010 By The Brand Ascension Group

Just last week Goldman Sachs, a well known Wall Street brand that is popular with investors and most definitely profitable, was accused of fraudulent actions involving  sub-prime mortgages–investments that were likely to fail and these were selected by a Hedge Fund—Paulson & Co, Inc. According to a report on MSNBC.com with Lisa Myers, the SEC …Read the full article…

Filed Under: brand building, Brand Integrity, Business Practices, Corporate Values, Organizational Values, Uncategorized Tagged With: brand building, Business Practices, Organizational Values, Social Responsibility

Unethical Behavior and Its Effect on Brand Reputation, Relationships and Sustainability!

April 15, 2010 By The Brand Ascension Group

Filed Under: Brand Integrity, Business Ethics, Business Practices, Corporate Values Tagged With: brand building, Brand Integrity, Business Ethics

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Testimonials

DeniseWhitaker-BW-Round“Taking the Personal Brand Presence course was like going through a re-birthing process for myself. It was truly enlightening to have that alone time with ME, and rediscover who I was. The course and consulting sessions were empowering, and added so much confidence to my state of being!”
Denise Whitaker, Realtor
VW-Round-BW“I’m more clear and consistent in my actions and communication across the board. I’m more mindful about what I do – and even more importantly, how I think – and have more clear direction of what actions to take next and why. Identifying, defining, and stepping into my authentic self was exactly what I was looking for and needing to kick-start my next level of success! Because I am “Uniquely Wise, Deliciously Inspired!” Thank you Suzanne!”
Veronica WirthOwner + Creative DirectorDesign BistroVermont
  JanePeck“Suzanne has facilitated training in our organization to bring the branding basics to our team.  She is dynamic, entertaining and engages all the senses in her training methods.  If you are looking to elevate your brand and engage your team in the process, I highly recommend her.”
Jane Peck, MBAAdministratorEndodontic Specialists of ColoradoColorado Springs
“Suzanne is personable, precise in her communications, and extremely professional. Her concept and methodology of brand development is simple and powerful, and it’s already reaping great results! Her vast experience and impeccable integrity make her a powerful member of my business team. I highly recommend Suzanne to any business owner seeking greater impact and a bigger bottom line! Great Results, Expert, High Integrity!”
Chevy Chevallard, CEO, Conduct Your Life!
“When I first came into the Personal Brand Mastermind program, I felt like my business was in a good place (just landed my biggest client to date) and wasn’t sure if it was for me. After JUST Module 1, I realized how much MORE my business can be and everything I have missed or currently am missing. What a powerful program by Suzanne and the Brand Ascension Group! Can’t wait for Module 2! Check her out if you are looking to take your business to another level and find YOUR BRAND DNA!” … Read more
Nathan Darrington, CEO, ND Total Web Design
“Suzanne is a subject matter expert and superb facilitator for building a dynamic culture and brand. I have been in two organizations that immersed themselves in her engaging and powerful Brand DNA process. Her process fully enrolls everyone from customer facing staff to senior executives so that all conclusions are readily embraced and instantly internalized by all stakeholders. If your enterprise wants to experience immediate and lasting transformation, engage Suzanne.”
Robert Todd, Operations & Finance Expert
Tonya-round-BW-web“Building on a lot of prior soul-searching and “inside work,” the Personal Brand Presence DNA process has helped me to step into an image that is consistent with who I know myself to be. It helped me to articulate what it really means to walk my talk in a way that’s visible and tangible, not just to me but also to others, and I will forever be grateful for that.”
Tonya Henderson, Ph.D, Gly Solutions
“For years, I have been the gerbil on the wheel, trying with all of my energy, to be all things to all people.  It is so liberating to focus on the strengths I bring to the table and not worry about who that will line up with.  I love what you said about how when you let go of those who don’t line up, it only opens the door for more of those who do.  I am totally seeing that happen in my life and especially in my business!  I shared this with my business coach and he said that you were rig… Read more
Lisa Gross, Sr. Mortgage Lender, Peoples National Bank

SarahRyals-Pic“Suzanne creates a wonderful experience to build an understanding of brand, especially for those who are new to brand basics. Her teaching modules are clear, well organized, thoughtfully explained, and she does a great job coaching teams through the work. The final outcome is an actionable foundation for delivering a consistent, meaningful brand experience for all the brand’s stakeholders.”

Sarah Ryals, Women's Resource Agency Board Member
“Wow, I wasn’t expecting such a breakthrough!” That is what you will tell yourself when you complete one of Suzanne’s Personal Brand Mastermind courses. If you are not aligned with your authenticity, everything in your life will suffer as a result. I highly recommend anyone who wants to get to the next level in business or their personal life to enroll in this series. This is an exclusive training program for high-caliber, high-potential clients so be ready to roll up your sleeves do… Read more
Cory Arcarese, CEO, CArc Media

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