Next 2026 Cohort
Mark your Calendar DATES:
Wednesdays: April 1st, 8th, 15th, 22nd, 29th, May 6th
Think Differently. Align Internally. Scale Strategically.
This dynamic done-with-you workshop is designed for Business Owners who are ready to stop running the business in survival mode—and start leading it like a CEO.
If you’ve built something real but still feel too close to the day-to-day…
If decisions feel heavier than they should…
If your people, messaging, and operations aren’t fully aligned without you constantly stepping in…
This is the work that changes that.
Over six immersive sessions, you’ll clarify and codify your organization’s Brand DNA from the inside out—the foundational thinking CEOs rely on to lead with confidence, consistency, and calm. Alongside this clarity, you’ll define the essential operational “must-have” processes that remove friction, create efficiency, and allow the business to function without everything running through you.
When these elements are defined and activated, something shifts:
This guided, interactive experience is led by Suzanne Tulien, Brand Clarity Catalyst and author of Brand DNA, alongside Mark Bittle, ConnectionMark’s Certified Resultant and Speaker. Together, they help you identify the authentic building blocks that elevate culture, performance, and market distinction—regardless of industry.
6 Transformational 4-Hour Sessions over 6 Weeks
For Business Owners and Their Right-Hand Leaders
Think of it as business therapy meets CEO mindset training—with sharp insight, practical tools, meaningful dialogue, and yes, the occasional uncomfortable truth.
This is where you stop hoping your business will mature…
and start leading it like the CEO it’s ready for you to become.
The planned curriculum...
(workbooks & handouts included)
WEEK 1 - SESSION 1 (4 hrs.): Get Grounded to Go Big
INTERNAL BRAND | Core Values – The Unshakable Foundation
Before you scale, anchor. Clarify the non-negotiable beliefs that drive decisions, behavior, and loyalty. These aren't poster values—they’re lived values. The kind that keep culture on course when the seas get rough.
OPERATIONS | The Business Plan: Your Strategic GPS
It’s time to stop winging it. Design a business plan that isn’t just shelf-worthy—it’s street-smart. We’ll explore the core pillars (Finance, Tech, Legal, HR, Brand, Mktg, Sales) to create direction, make smarter decisions, and anticipate problems before they crash your party.
WEEK 2 - SESSION 2 (4 hrs.): Personality with Process
OPERATIONS: Operational Strategy & Internal Alignment
Let’s untangle your internal chaos. Get your systems scalable, your processes streamlined, and your tech actually working for you. Spoiler alert: If you can’t duplicate it, you can’t grow it.
INTERNAL BRAND: Style Attributes – Your Brand’s Distinct Personality
Is your brand magnetic or vanilla? Define the vibe that shapes your tone, culture, and customer experience. Because nobody falls in love with a brand that’s trying to be everyone else.
WEEK 3 - SESSION 3 (4 hrs.): Your Behavior is the Brand - Walking Your Talk
INTERNAL BRAND | Standards of Performance – Your Behavior Blueprint
People don’t remember what you say, they remember how you show up. Design standards of behavior that reinforce your brand from the inside out—making your culture measurable, repeatable, and accountable.
OPERATIONS | Market Positioning & Blue Ocean Strategy
Forget following the herd. Understand your market, study your competitors, and carve out that juicy niche no one else owns. You’ll walk away with insight, strategy, and possibly a renewed love for bar graphs.
WEEK 4- SESSION 4 (4 hrs.): Differentiation is Not Optional
INTERNAL BRAND | Unique Brand Differentiators – Own Your “Onlyness”
What makes you unforgettable? Learn how to own space in your customer’s mind that no one else can claim. We'll break down the 3 levels of differentiation and show you how to rise above the noise without shouting.
OPERATIONS | Sales Process & Customer Experience
Create raving fans—not just buyers. Align your sales strategy with service excellence to build a brand that delivers on its promises (and delights in the process). Empower your people to become walking, talking brand champions.
WEEK 5 - SESSION 5 (4 hrs.): Align or Decline
INTERNAL BRAND | The Brand Platform & Brand Promise – Your Strategic Anchor
Time to tie it all together. Your brand platform becomes your North Star for culture, decision-making, and communication. If your team’s rowing in different directions, this is the oar.
OPERATIONS | Financial Literacy & Forward Momentum
“Know your numbers” isn’t just good advice—it’s a growth strategy. Decode financials, benchmark wisely, and build data-backed confidence in every decision you make. (Yes, even the uncomfortable ones.)
WEEK 6 - SESSION 6 (4 hrs.): Communicate, Activate, Elevate
OPERATIONS | Marketing & Messaging with Confidence
Translate all this brilliant internal work into an external presence that actually works. Master your messaging, plan your marketing, and tell your story in a way that resonates, converts, and inspires.
INTERNAL BRAND | Making Your Brand Tangible from the Inside-Out
Make it bold. Make it real. Your Brand DNA is what customers and your teams remember. It's time to take all your outputs and leverage them into actionable, tangible on-brand behaviors that create real distinction. Learn the ways you can infuse all your outputs into the hearts and minds of your employees, culture, leadership and systems & processes.